FAQs

1. Do I need a deposit for appointments?

A deposit of 30% is required to book an appointment. This goes towards the service that will be received. This is a nonrefundable deposit. As a hairstylist, time is a valuable asset, for each canceled appointment, is a loss income that would've been generated with another client. The balance 70% is to be paid in person at appointment. 

2. Will I get my deposit back if I cancel?

The 30% deposit is nonrefundable. However, the client can reschedule another appointment on the previous deposit paid. The original deposit will be applied to the future appointment. 

          2.a . How long do I have to cancel or reschedule my appointment?

Life happens and sometimes people will need to reschedule or cancel their appointments. 48 hours is the preferred policy for cancellations. In cases of emergency contact me directly for cancellation. 

3. Do I need to wear or do anything special for my visit?

There is no dress code policy, but if you wouldn't wear it to the grocery store, then you shouldn't wear it to your appointment,

4. What is included in your services?

Current services include braiding, weaving, styling, makeup and wig making. Hair washing is currently not available but will be in the near future. Check services page for more info. 

5. Do you have a cell phone policy?

There isn't a cell phone policy. 

6. Do you offer gift certificates or specials of any kind?

Salon and spa services are great gifts but they’re not always “affordable” for everyone. Gift cards can be purchased in the products page.  

7. Are packages available for services?

Yes, packages are available, however each service has to added to the cart separately. Only one service fee/deposit will be charged. 

8. Can I bring my children?

Extra persons aren't allowed because of limited space. 

9. How can I make a reservation online?

Go to the Products and Services section. Select the desired service and check out. The $40 charge will be applied at the checkout. 

10. How early should I arrive for my appointment?

It is best to arrive at your appointment time.